Contact Us
Have a question about a review, spotted something out of date, or want to flag a state eligibility change we've missed? This page explains what mnsirproject.com can help with and how to reach the team behind it.
What we can help with
Sweepstakes Casinos is an independent comparison resource covering sweepstakes and social casinos in the US market. We publish rankings, reviews and guides — including our look at the fastest payout sweepstakes casinos — but we are not an operator, a payment processor or a customer support desk for any of the sites we cover. That distinction shapes what we can and can't do for you.
- Corrections and updates — Welcome offers, eligible states and redemption terms at operators like Crown Coins, SplashCoins or McLuck change without notice. If you've noticed something on the site that no longer matches what an operator currently advertises, we want to know.
- Editorial questions — If you'd like more detail on how a rating was reached, or why one platform ranks above another, get in touch and we'll explain our reasoning.
- Content suggestions — If there's a sweepstakes casino topic, state law, or payment method question you'd like us to cover in more depth, let us know.
- Partnership or business enquiries — Operators and industry contacts can reach out about listings or data corrections through the same channel.
What we can't do from here
We can't access, verify or resolve issues tied to your personal account at any sweepstakes casino. If you need help with a specific account, a stalled Sweeps Coins redemption, identity verification, or a payment that hasn't arrived, that request has to go to the operator directly — they hold your account details and KYC documents, and only they can act on them. Most platforms list a support email or live chat inside the app or on their own site; that's the fastest route to an actual resolution.
Similarly, we're not able to give legal advice on whether a particular sweepstakes casino is permitted where you live. State rules on sweepstakes promotions shift often, and some operators restrict states beyond what the law technically requires. If you're unsure about your own situation, the operator's terms and conditions and your state's current guidance are the sources to check — our Responsible Gambling page and Terms and Conditions cover the general principles we work from, but they don't replace legal advice.
Before you write in, a few things worth knowing
A number of questions we receive are answered on the site already, so it may save time to check these first:
- Age requirements — Most platforms we cover require users to be at least 18, though some set the minimum at 21 either nationwide or in specific states. This is set by each operator, not by us.
- "No purchase necessary" — Every legitimate sweepstakes casino offers a free route to Sweeps Coins alongside any paid coin packages, typically through daily login rewards or a mail-in alternative method of entry. Buying coins is never required to take part or redeem prizes.
- Availability by state — Sweepstakes casinos are not available everywhere, and coverage differs operator by operator. Always check the current eligible-states list on the operator's own site before signing up, since this can change.
- Redemption isn't instant — Cashing out Sweeps Coins for prizes usually involves identity verification, a minimum redemption threshold and processing time. If a redemption is delayed, the operator's support team is who can look into it.
How our reviews stay independent
Sweepstakes Casinos may earn a commission when readers sign up with a site we link to. That relationship never determines how an operator is scored — ratings reflect our own research into things like game libraries, redemption processes, promotional structure and stated terms, not who pays for placement. If you think we've gotten something wrong, telling us helps keep the reviews accurate, and we'd genuinely rather hear about it than leave an error standing.
Getting a reply
When you reach out, including the specific page or operator you're asking about — along with any relevant screenshot or date — helps us look into it faster. General feedback and editorial queries are typically handled in the order they come in, and we read everything even when we can't personally resolve an account-specific issue. For anything about our broader approach or who's behind the site, our About Us page has more background.